WHAT DOES 'PRE-ORDER' MEAN?

Pre-Order' means that the item is not yet available, though it can be ordered in advance. It is usually new season stock or a Pre-Ordering best-selling styles that are coming back in stock. Not all items are available for Pre-Order.

WHAT IF I RECEIVED THE ORDER AND IT IS INCORRECT?

If the order you received is incorrect, we will make sure we sort it out ASAP! Please emailand we will do our absolute best to make sure you get the correct order sent out to you as soon as possible.

DO YOU REFUND PURCHASES?

All sales are final, However we do accept exchange/credit note, your return must be in original condition with tags still attached. 

Please email hello@himei.ca for all returns or order issues.

WHAT SIZE AM I?

All of our brands fit differently please CLICK HERE to view our fitting guide.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payment by PAYPAL, Visa, Mastercard, AMEX., Discover, Google Pay, Shop Pay, and Pay bright.